Privacy Policy
& Cookie Settings

Who we are and how to contact us

WinningWigs Hair is the operator of this website. For privacy questions or to make a data-rights request, contact us at df_grant1990@outlook.com, by WhatsApp at +86 188 5421 9890, or by post at Suning Life Plaza, Licang District, Qingdao, Shandong Province, China.

Personal data we may collect

We collect only the information needed to respond to a business enquiry or to operate this website. This may include:

• your name, work email address, phone number or WhatsApp contact;
• your company, country, buyer type and product requirements;
• messages, samples or other information you decide to send us; and
• limited technical information generated when you visit the website, such as browser, device and security-log information.

Why we use your data

We use enquiry information to answer your request, prepare a quotation or sample discussion, communicate about a potential business relationship, and protect the website against misuse.

Where GDPR applies, our legal bases are taking steps at your request before entering into a business relationship, our legitimate interests in operating a secure B2B website and responding to enquiries, compliance with legal obligations, and your consent where it is required (for example, optional cookies).

Who may receive your data

Your enquiry may be handled by authorised WinningWigs team members and by service providers that support website hosting, email, communication or logistics. If you choose to contact us through WhatsApp, that service is operated under its own privacy terms. We do not sell personal data.

International transfers

WinningWigs is based in China, so information you send to us may be accessed or processed outside the European Economic Area. Where an international transfer is involved, we will apply appropriate safeguards required by applicable law, taking account of the nature of the relationship and the services used.

How long we keep data

We keep personal data only for as long as it is reasonably needed for the purpose for which it was collected: for example, to reply to an enquiry, manage an active business relationship, keep necessary business records, or resolve a dispute. We then delete or anonymise it unless a longer retention period is required by law.

Your rights

If GDPR applies to you, you may have the right to request access, correction, deletion, restriction, objection, or portability of your personal data. You may withdraw consent at any time where processing depends on consent. You may also complain to the data-protection authority in your country of residence, work, or the place of the issue.

To make a request, email df_grant1990@outlook.com. We may need to verify your identity before responding.

Cookies and local storage

This website uses necessary browser storage to remember your cookie preference. We do not currently activate optional analytics or advertising cookies through this website by default.

You can change your preference at any time below. If we introduce optional cookies in the future, we will request consent before activating them.

Security and updates

We use reasonable technical and organisational measures to protect information. No online service can guarantee absolute security. We may update this policy when our data practices or legal obligations change; the date at the top of this page shows the latest revision.

Questions about privacy?

Please contact us at df_grant1990@outlook.com. We will respond to privacy requests in accordance with applicable law.